Shipping Policy

We are pleased to inform you that all shipments are free for all your purchases, and we want to assure you that your order is protected throughout the shipping process.

Below, we outline our shipping policies:

 

• All orders are processed within 1 to 3 business days from the purchase date. During periods of high demand, this process may be slightly extended, but we work hard to keep it as brief as possible.

 

• Once your order is prepared and ready for shipping, the usual delivery times are 3 to 7 business days. However, please note that delivery times may vary depending on the destination and other external factors. We work closely with our shipping partners to minimize any delays and ensure timely delivery.

 

• It is important to note that delivery times may vary depending on the recipient's location. In some cases, especially for remote or international areas, shipments may take a little longer to arrive. We recommend using our shipment tracking tool to get precise updates on the delivery of your order.

 

• Once your order has shipped, you can contact us if you have any questions about the tracking of your order.

 

• We ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the shipping charges.

 

• Once an order has been placed, we are unable to modify shipping addresses, shipping methods, or order contents. Please review your order carefully before completing your purchase.

 

• We are unable to ship to P.O. boxes or APO/FPO addresses. Additionally, we do not ship to certain restricted or embargoed countries.

 

• We are not responsible for lost or damaged packages once they have been handed over to the shipping carrier. However, if your package is lost or damaged in transit, please contact us as soon as possible so that we can assist you in filing a claim with the carrier.

 

• If you have any questions or concerns about our shipping policy, please contact us at support@sophiaplace.com for assistance.

 

• We reserve the right to update our shipping policy at any time without prior notice. Please review this policy periodically for any changes or updates.

 

We are committed to providing you with a hassle-free shopping experience, including free and secure shipping.

If you have any further questions about our shipping policy, our customer service team is here to assist you.

 

Thank you for trusting Sophia™!